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How We Help Nonprofit Organisations

We help nonprofits work faster and smarter

Nonprofits can gain significant advantages by leveraging technology to improve efficiency.

From empowering your team with unified communications to analysing data for better decision making, our goal is to equip you with tools that make it easier to do what you do best – support the people in our communities with valuable services.

Check out our Mission Australia Case Study

Enterprise solutions that make innovation easy

We know nonprofit professionals care about innovation, and want to improve the experience that customers and staff have with their organisation.

As Microsoft Gold and Managed Partners, we are in a unique position to assist with the full spectrum of Microsoft’s leading innovative technology solutions across cloud, artificial intelligence and machine learning.

Need an ultra-specific solution to meet your organisation’s unique needs? Ask us how we can help customise your favourite Microsoft tools, such as Microsoft Teams.

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A long term partnership

Having worked closely with nonprofits for more than 10 years, we understand the increasing complexity facing those in the sector.

We’re still actively working with our first ever nonprofit client – assisting with their ongoing digital transformation as they continually improve and innovate across all levels of their organisation.

Contact us to find out how we can help you with:

  • Cloud transformation
  • Communication and collaboration
  • Innovation ideation
  • Remote working
  • Security and privacy
  • Data analytics
  • Plus much more

 

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Fast track your data journey

Did you know that only 40% of nonprofits use data to make decisions? And while 80% of nonprofit leaders say measuring the efficiency of their efforts is critical, only 46% have the tools to do it!

For reasons such as these, Microsoft has spent years working with nonprofit professionals to identify their biggest data challenges and develop a solution.

The result is the Microsoft NFP Accelerator: a common data model that allows NFPs to leverage best of breed Microsoft technology to speed their data journey for better decision making right now.

 

Learn more about the Microsoft NFP Accelerator.

Know your customers and donors

Leaps forward in artificial intelligence and self-service analytics now give you the power to truly understand your customers and donors – who they are, how they engage with you, what makes them tick, and why they leave.

These insights enable you to develop and execute highly targeted marketing campaigns that deliver a strong ROI. They also guide you on improving your customer experience so you retain customers for longer and achieve the level of service you aspire to.

Don’t waste your marketing budgets on unknown returns. Contact us for an obligation-free chat to find out how we can help.

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Empower your staff with the best tools

The world has changed, and the ability to facilitate remote work is not just a “nice to have” – it’s a necessity.

Cloud-based communication and collaboration tools that enable remote file sharing, instant messaging and video conferencing allow NFPs to keep the cogs turning and support their customers no matter what’s happening around them.

Whether your staff are full time or contract and operate from the office or in the field, smart systems will keep them connected. Importantly, they also help you track results against KPIs and govern your resources with greater efficiency.

For expert advice on how to deploy a communication and collaboration platform within your organisation, contact us.

Protect your confidential customer data

One of the concerns many nonprofit professionals have about cloud is security. The privacy of their vulnerable customer base is critical, so keeping that data safe is also vital.

Advances in cloud computing have made cloud data storage arguably more secure than ever before. However, all cloud technology must be set up correctly to avoid potential threats from malicious agents.

Our team has extensive expertise in tech security, anti-malware and access control. If you’re concerned about your existing systems or wish to implement cloud in a way that ensures the highest possible integrity of your data, contact our friendly team. We can audit your current systems and devise a plan that enables you to meet compliance requirements while protecting the sensitive nature of your clients’ personal information.

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Increase your volunteer output

Volunteers who feel underutilised or at the behest of poor practices and systems may feel they can’t make the level of contribution they aspire to and quickly move on from an inefficient NFP.

With smart systems and data analytics, you can effectively deploy volunteers for tasks that align with their availability, skills, location, and so on. You can also forecast your volunteer requirements to avoid having not enough or too many volunteers at the one time.

Talk to us about how we can help you transform your volunteer experience and reduce volunteer turn-over to save time and money.

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Free Data Realisation Workshop

It’s difficult to know what’s possible with your data until you understand exactly what you have, and how it can be wrangled to achieve true business insights.

We provide a complimentary Data Realisation Workshop for all nonprofits. As part of the workshop, we can:

  • Assess your current state of data maturity
  • Review the flow of data across different business applications
  • Assess your ability to perform data visualisation and reporting

We will then recommend an effective architecture for a new data platform – be it on-premise, cloud or hybrid. Business and IT stakeholders are invited to be part of the workshop to ensure 360 degree feedback and engagement across all levels of your organisation.

If your nonprofit would benefit from a free Data Realisation Workshop, simply get in touch.

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