Solutions for Public Sector
Uniting technology, data, and people to drive public sector success with Microsoft’s Data and AI and Modern Workplace capabilities.
In Azure, Data and AI, and Modern Work, Antares has the public sector experience to provide cloud first and hybrid solutions and services to agencies, departments and other public sector organisations across health, public safety & justice, primary industries, finance, and for local government. For over 16 years, Antares has been empowering public sector organisations through rapid cloud adoption. With a depth of experience in Microsoft 365 Tenant Migrations, Microsoft Viva Suite, and Modern Data Platforms delivered through Azure, Antares is a safe pair of hands to help you to be more efficient, effective, and responsive to the needs of those you serve.
Helping our customers achieve their vision.
Here are a few examples of problems we have solved for our public sector customers, please contact us to find out more.
See how we helped one large NSW government organisation deliver a new Intranet with Microsoft Viva and Employee Experience at its heart.
Learn how we helped NSW State Library Digitise a critical, manual, and lengthy process on the Microsoft 365 Platform through integration and automation.
Better Decision Making
Are you a Data-Driven organisation? Learn how we helped the NSW Department of Planning and Environment to use their data to streamline decision-making.
Read how Antares helped NSW Department of Communities and Justice Modernise a legacy, manual courtroom booking system in record time!
Innovation on the Microsoft Platform
Antares provides Microsoft solutions that are both innovative and easy to use and aim to help all levels of government:
- Improving efficiency and productivity: By using modern tools and technologies, government agencies can streamline their workflows, automate repetitive tasks, and reduce the time and resources needed to complete projects. This can help them to operate more efficiently and effectively, and to better serve the needs of their constituents.
- Enhancing decision-making: AI and analytics can help government agencies to make more informed decisions by providing them with insights and recommendations based on data. For example, agencies could use data to identify trends, predict outcomes, and optimize their operations.
- Improving services: Government agencies can use modern technologies such as chatbots, virtual assistants, and mobile apps to improve the services they offer to the public. For example, they could use chatbots to answer common questions, or use mobile apps to allow citizens to access services on the go.
- Enhanced customer experience: By using data and AI to personalise products and services, government organisations can improve the customer experience and build loyalty.
- Cost savings: Implementing data and AI solutions can help government organisations reduce costs by streamlining processes and reducing the need for manual labour.
Overall, modern work and data solutions, along with AI, can help government agencie to be more efficient, effective, and responsive to the needs of their constituents.
The rise of hybrid and remote work means streamlined communication centered around a great employee experience within your organisation is more important than ever. With collaborative and often remote work being a core aspect of most staff’s daily lives, it’s vital that they are supported with the right tools to ensure they can work at their best.
Modern intranets based on SharePoint and Microsoft Viva can streamline how different department share information so that they’re more efficient and smooth flowing. Given the nature of the challenges and issues that public sectors face, it’s essential that internal communication can be conducted in a productive manner so that these matters are swiftly resolved.
At Antares, we have years of experience in deploying intranets to government agencies and ensuring the rollout meets the necessary requirements. Our #Space intranet has been designed with collaboration and people in mind to transform the way your organisation communicated and brings people to the heart of its purpose utilising Microsoft Viva.
Improved security and privacy through Cloud Adoption
With cyberattacks on the rise, data security has grown to become a key consideration in how public sectors work with sensitive information.
Cloud based technologies allow users to securely share and access information wherever they are. Equipped with the latest security features, information in the cloud is encrypted and adheres to the relevant compliance policies so your staff can work securely at all times.
Tourism Australia improved their security posture from an Enterprise Level 3 to an Enterprise Level 5 and migrated their systems online to the cloud for their digital transformation journey.
Unlock data driven decision making
Public sectors are tasked with the important responsibility of allocating funds to appropriate programs and initiatives. Without any detailed insight, it can be difficult to determine which projects should be prioritised
Data analytics provides the public sector with the insight to spend funds on projects that make the biggest impact to citizens. Accurate and reliable data enables organisations to pinpoint their citizen’s needs and have the information they require to undertake decisive action.
Our data experts can help you leverage the full capabilities of your data and uncover the insights that enable you to better support the public
Deliver high quality services to your citizens
Manual and tedious processes can weigh down your staff which can result in a less than satisfactory provision of citizen services. Artificial intelligence can undertake the heavy lifting involved in these tasks by automating workflows so staff can work more efficiently and productively.
By analysing aspects of the user experience, AI can recommend areas of improvement so that specific services can be better transformed to meet the citizen’s needs.
Boost productivity with easy access to key information
When users cannot find the information they’re looking for, that’s wasted time that could be better spent on more important tasks.
Document management helps keep your organisation’s files in an orderly and organised manner so your staff can find the right information whenever needed. Not only will the productivity of your staff increase but your organisation will also be able to better serve the public and their needs.
The State Library of NSW was able to automate their manual processes and digitise files so users can quickly and easily find the right document.
Featured Case Studies
Reimagining the employee experience on digital channels for Government department
With a large number of staff and hundreds of Teams being created, the customer wanted to ensure that it had mechanisms in place to support ongoing growth of the platform.
Read More > 3 min read
Digital Booking Solution for the NSW Department of Justice
After using paper diaries and Excel spreadsheets to manage bookings for over 150 courtrooms across NSW, it was time for the NSW Department of Justice to go digital.
Read More > 4 min read
Future-Proofing the Past for State Library of NSW
State Library of NSW established a Digitisation Program Office in an attempt to preserve valuable and delicate heritage material and make it more accessible.
Read More > 3 min read