Technologists tend to get excited by rock star developments such as
Artificial Intelligence,
Machine Learning, Biometrics, Virtual Reality and Holograms. No doubt these developments will offer much in the way of value very soon, but most days, most people are faced with more pedestrian concerns such as, how to do more with dwindling funds, an overworked staff and an uncertain future. Familiar? In higher education, implementing the right technology to support future requirements is not simply about bolting on a content delivery network or a student portal; longer term success is more likely to be tied to an approach that progressively introduces the digital efficiencies that extend and enhance systems without imposing a burden on support staff.