Q Platform
Enterprise AI for every employee, deployed in your Azure environment.
AI that works safely inside your Azure environment.
Q Platform (formerly known as QBot) runs entirely within your Azure tenancy, giving you full control over data, identity, access, and compliance. No external data sharing. No shadow AI. Just secure, governed AI built for enterprise use.
Governance and guardrails built for large organisations.
Every agent operates under strict policy enforcement, safety settings, and model controls. You decide which LLMs are approved, what data they can access, and how they behave (including enforcing your organisation’s tone, terminology, and brand voice), with complete visibility over every action.
Full auditing and traceability across all AI activity.
Every prompt, response, grounding source, and agent action is logged. Compliance teams get defensible records, audit-ready outputs, and deep observability across the entire AI stack.
Grounded in your knowledge, not the open internet.
Agents retrieve information only from the knowledge sources you approve, all within your Azure tenant. This ensures accuracy, reduces risk, and keeps organisational data exactly where it belongs.
Prebuilt agents for real world scenarios and workflows.
From HR and Legal to Compliance, Education, Safety, IT and more, Q Platform includes over 60 ready-to-use agent templates that can be customised to your organisation’s processes, systems, and governance requirements.
View agents
Connects to your existing systems.
Agents integrate with SharePoint, ServiceNow, Jira, SQL databases, APIs, and other common business applications (ERP, CRM, Human Resources & Team Collaboration Apps), enabling automation, workflows, and real time insights across your existing technology stack.
Enterprise grade observability and performance monitoring.
With Power BI, Application Insights, and Log Analytics, you get deep visibility into agent usage, grounding sources, performance, and compliance posture across your organisation.
Architected for scale, security and real world deployment.
Q Platform is built on Azure foundations – Entra ID, Managed Identities, Azure RBAC, Defender for Cloud, and Azure Policy – ensuring enterprise grade governance from day one.
Q Platform deployed at NRMA
NRMA transformed how its people work by deploying secure, role specific AI assistants across Microsoft Teams and Azure. Instead of scattered information and manual tasks slowing staff down, NRMA now delivers fast answers, safer workflows and measurable productivity gains.
Case StudyWhat’s the difference between Copilot vs Copilot Studio vs Q Platform?
Q Platform and Copilot are complementary. Many organisations run both, Copilot for individual productivity inside Microsoft 365, and Q Platform for the use cases that need deeper integration, stronger governance, and multi-persona deployment.
 Microsoft Copilot |
 Copilot Studio |
 Q Platform |
|
|---|---|---|---|
| Primary purpose | Individual productivity within Microsoft 365 apps | Low-code agent building inside the M365 ecosystem | ✓ Enterprise-grade AI platform for complex, multi-persona deployments |
| Best suited for | Helping individuals draft, summarise, and manage tasks in Teams, Word, Outlook | Building simple internal chatbots and workflow agents without code | ✓ Complex use cases, regulated environments, multi-audience deployments |
| Data sovereignty | Microsoft cloud — within your M365 tenancy | Within your M365 tenancy — limited control over data flows | ✓ Fully inside your Azure tenancy — complete data sovereignty |
| Integrations | Microsoft 365 apps only | M365 and basic third-party connectors | ✓ SharePoint, CRM, ERP, LMS, case management, custom systems, and more |
| Multiple AI personas | ✕ Single assistant per user | △ Limited to simple, single-topic agents | ✓ Multiple agents for staff, students, customers — each with its own knowledge base |
| Audit and compliance | Standard M365 audit logs | △ Basic logging — limited compliance depth | ✓ Full audit logging, content filtering, Microsoft Entra ID RBAC, responsible AI controls |
| External system access | ✕ Microsoft 365 only | △ Limited — requires significant custom work for complex integrations | ✓ Pre-built connectors for CRM, ERP, case management, and custom APIs |
| Model flexibility | OpenAI’s latest models | OpenAI and Anthropic’s latest models | ✓ Any model in Azure AI Foundry — OpenAI, Anthropic Claude, Meta Llama, and more |
What Q Platform does that basic AI tools can’t
Most AI tools act like simple chatbots. Q Platform is a governed enterprise platform built for real organisations, with the controls, stability, and deployment model required to run AI safely at scale.
Runs entirely inside your Azure environment
Complete data sovereignty, identity control, and compliance, no external data sharing.
Works against your real systems and documents
Agents operate on your actual records, processes, and enterprise data, not generic internet content.
Multiple governed agents on one platform
Deploy HR, Legal, IT, Compliance, Education and customer facing agents from a single, fully governed environment.
Stable abstraction layer across model changes
Switch between OpenAI, Anthropic, or Meta models in Azure AI Foundry without breaking your agents or workflows.
Enterprise‑grade audit, safety and access controls
Every prompt, response and grounding source logged, with Microsoft Entra ID RBAC and responsible AI controls.
Priced per deployment, not per user
Scale AI across your organisation without multiplying licence costs, predictable, enterprise pricing.
Real-world use cases
What can an AI agent actually
do in your organisation?
These are the use cases we see working in production across Australian organisations right now — not experiments, not demos. Filter by function or sector to find the ones most relevant to you.
HR self-service agent
Answers staff questions about leave entitlements, onboarding steps, benefits, and policies — instantly. Reduces HR helpdesk load by handling the high-volume, repetitive queries your team fields every week.
Recruitment screening agent
Screens applications against job descriptions, scores candidates, and explains match rationale. Cuts initial screening time dramatically and helps hiring managers shortlist faster with consistent criteria.
New employee onboarding agent
Guides new starters through induction, answers questions about systems, tools, and procedures, and surfaces relevant policies and contacts — reducing the burden on managers and giving new staff a consistent first experience.
Manager people-process agent
Helps managers with “how do I…” questions about performance reviews, pay changes, probation, and grievances — with links to the right forms and policies. Reduces manager dependency on HR for process guidance.
Frontline workforce support agent
Supports frontline and field staff with quick answers about rosters, overtime, allowances, training requirements, and safety — specific to their role. Designed for staff who don’t sit at a desk or have easy access to HR systems.
IT helpdesk first-response agent
Handles tier-1 IT queries — password resets, software access requests, device troubleshooting guidance — without a ticket. Routes complex issues to the right team with full context already captured.
IT security & acceptable use agent
Answers staff questions about acceptable use, data handling, and security procedures — drawing from your current policies, not general internet content. Consistent, accurate, and up to date with your actual documentation.
Application how-to support agent
Answers “how do I do X in Teams, SharePoint, Salesforce, or Dynamics?” using your organisation-specific guides and documentation. Reduces ad-hoc questions to IT and training teams and helps staff self-serve faster.
Organisational knowledge agent
Surfaces answers from document libraries, policy repositories, and internal knowledge bases in plain language. Staff stop searching through folders and SharePoint — they just ask. The agent cites the source so users can verify.
Document intelligence agent
Reads, summarises, and extracts key information from lengthy reports, contracts, submissions, and PDFs. Outputs structured summaries, action items, or data extracts — saving hours of manual reading per document.
Workflow automation agent
Triggers workflows, creates records, and updates CRM or ERP entries from conversational input. Cuts manual data entry and the friction between systems — AI that doesn’t just answer questions but takes action.
Reporting and insight agent
Queries your BI layer and delivers plain-language summaries, trend highlights, and exception reports on demand. Leaders get the answer without waiting for a prepared slide deck or a data analyst to run a query.
Safety & incident response agent
Guides staff through the correct safety procedures and incident response steps — surfacing relevant checklists, escalation contacts, and reporting requirements at the moment they’re needed.
Frontline inquiry support agent
Supports frontline and branch staff with quick, consistent answers to customer questions — using internal product, policy, and knowledge content. Reduces escalations and improves response accuracy across the team.
Contact centre co-pilot agent
Assists contact centre agents in real time during calls and chats — suggesting responses, summarising previous interactions, and surfacing relevant internal knowledge. Reduces handling time and improves first-contact resolution.
Guided forms & application support agent
Helps staff guide customers through complex forms or applications — clarifying requirements, pre-empting common errors, and explaining eligibility and evidence requirements at each step.
Finance policy & expenses agent
Helps staff understand and apply finance policies for expenses, travel, procurement, and delegations — including which cost codes or approvals are required. Reduces incorrect submissions and load on the finance team.
Budget & forecasting support agent
Assists budget owners by explaining templates, timelines, and rules — and answering questions about historical spend, cost centres, and forecast assumptions. Speeds up the budget cycle and reduces central finance team queries.
Contract & document review agent
Reads contracts, extracts key clauses, flags risk items, and summarises obligations in plain language. Speeds up initial document review for legal, procurement, and finance teams handling high document volume.
Legal matter knowledge agent
Gives legal teams a single interface to past advices, precedents, and matter notes — making it easier to reuse existing work, maintain consistency, and answer questions without starting from scratch each time.
Compliance obligations & controls agent
Maps regulatory obligations to your internal policies and controls — and answers staff questions like “what applies to me in this scenario?” Reduces inconsistent interpretation and load on compliance and legal teams.
Regulatory change explainer agent
Summarises regulatory or standards changes — explaining the impacts in plain language and pointing to the affected internal policies and processes. Keeps your teams current without reading every legislative update themselves.
Student support and query agent
Answers student queries about enrolment, assessment requirements, and campus services — 24/7, consistently, without overburdening admin staff. In production across universities and independent schools.
Teaching and curriculum assistant
Helps educators generate lesson plans, quizzes, and surveys aligned to curriculum requirements. Analyses student interaction patterns to surface insights that support more targeted teaching decisions.
Clinical documentation agent
Transcribes clinical conversations using Azure Speech with medical terminology accuracy, then structures output into clinical case reports covering patient history, symptoms, and treatment. Reduces manual documentation burden for clinical staff.
Resident or patient service agent
Handles common queries from patients, residents, or their families about services, schedules, and care plans — consistently and at scale. Frees care staff to focus on direct care rather than answering repetitive information requests.
Clinical guidelines & protocols agent
Provides clinicians and care staff with fast access to local guidelines, protocols, and clinical pathways — with answers grounded in approved content and links back to the source document.
Client intake and triage agent
Guides clients or participants through intake questions, captures relevant information, and routes them to the right service or case worker. Reduces wait time and administrative load at the front end of service delivery.
Volunteer onboarding agent
Walks volunteers through compliance requirements, induction steps, and role-specific information. Answers questions consistently without placing ongoing demand on coordination staff. In production at leading Australian not-for-profit organisations.
Grants & reporting support agent
Helps staff find grant opportunities, understand criteria, and prepare applications — and supports reporting by summarising outcomes and evidence. Reduces the time burden of grants administration on small teams.
Contact us
See how Q Platform can support your people, systems and governance requirements. Schedule a consultation or live demo.
FAQs about Q Platform
No. Q Platform runs entirely inside your Azure environment, using your Entra ID, your security controls, and your governance policies. All prompts, responses, grounding sources, and agent actions stay within your Azure tenancy, never leaving your environment or being sent to external services. This is one of the core reasons organisations choose Q Platform over basic AI tools.
Q Platform and Microsoft Copilot are complementary. Copilot is designed for individual productivity inside Microsoft 365 apps. Q Platform is designed for enterprise‑grade AI deployments, multi‑persona agents, deep system integration, full auditability, and strict governance. Most organisations run both: Copilot for personal productivity, and Q Platform for the use cases that require stronger controls, custom workflows, and access to enterprise systems.
Yes, Q Platform solves a different class of problems. Copilot Studio is excellent for simple chatbots and workflow automations inside the M365 ecosystem. Q Platform is built for complex, multi‑audience, multi‑system deployments with full data sovereignty, Entra ID RBAC, audit logging, and enterprise governance. If you need agents that operate across CRM, ERP, case management, SQL databases, APIs, or regulated workflows, Q Platform is the right comparison.
Most organisations deploy Q Platform in a matter of weeks. The limiting factor is having clarity on use cases (agents) and having your data sources in a state where they can be connected. We can typically deploy the use cases from initial idea to UAT and then production in 3 to 6 weeks.
Q Platform is priced per deployment, not per user. This means you can scale AI across your entire organisation without multiplying licence costs. Pricing depends on project scope, number of agents, and integration requirements. Contact us for a quote.
The Q Platform managed service covers the full lifecycle of your AI deployment, including:
- Platform hosting inside your Azure environment
- Governance configuration and policy enforcement
- Agent design, tuning, and optimisation
- Integration with your enterprise systems
- Monitoring, audit logging, and observability
- Ongoing updates, improvements, and support
- Access to new agent templates as they are released
It ensures your AI deployment remains safe, compliant, and continuously aligned to your organisation's needs.
Q Platform is deployed across government, education, financial services, community services, healthcare, utilities, and large enterprise. Clients include many well known Australian organisations.
Yes, Q Platform supports any model available in Azure AI Foundry, including OpenAI, Anthropic Claude, and Meta Llama. You choose which models are approved for your organisation, and Q Platform enforces those choices through governance and policy controls. You can also switch models without breaking your agents, thanks to Q Platform's stable abstraction layer.