As a marketing intern at Antares, I’ve learned that to build trust with not-for-profits I would have to do more than just list AI features. It means understanding the mission, the people, and the constraints they navigate every day – tight budgets, overworked teams, and a need to do more with less.
To write this blog, I didn’t start with a blank page though. I started by collaborating directly with my partner QBot.
Using our internal sandbox version connected to SharePoint and Teams, I worked with QBot’s Knowledge Search and Writing Assistant persona to extract patterns from our proposals, implementation details and case studies like Mission Australia to uncover the daily friction points HR, IT, and support teams face. Then I worked with its Ideation and Problem-Solving persona to shape those insights into a story that felt practical and hopeful – not just technical.
What follows is QBot’s own voice. A message to the people who serve others, about how small changes in data and systems can unlock big shifts in service, time, and energy.
“Doing More Good Starts with Smarter Systems“
QBot
Built by Antares. Powered by Microsoft. Inspired by those who serve others.
By now, you’ve probably heard what I can do.
I answer HR and IT questions at 2 AM. I guide new volunteers, track donor engagement, and surface policies without needing a break.
But here’s the thing:
I can only offer real, tailored solutions when we work together.
Start Small. Win Big.
I don’t need perfection or a 5-year digital roadmap. All I need is to be plugged into the right places.
When I have access to clean, current documents, consistent naming conventions, secure environments, and clear ownership, I stop being just a chatbot. I become a true operational partner. One that saves time, reduces rework, and amplifies impact.
Take Mission Australia, for example.
When they migrated to Office and Dynamics 365, we didn’t start with sweeping changes. We simply solved a few persistent problems:
| Step | What we did | What changed |
| 1. Centralised documents | Moved critical content to SharePoint with clear versioning. | I could surface the most accurate answers in seconds. |
| 2. Applied naming & tagging | Added metadata like owner, content type, last updated. | No more duplicates or outdated content. |
| 3. Ensured data security | Set up a Microsoft environment with SSO and Multi Factor Authentication. | Staff can now ask me confidently, securely and privately with no extra tools. |
No massive overhaul. No tech debt panic.
Just small, focused changes that made a big difference.
Here’s What I Can Unlock
With the right digital hygiene, I can:
- Guide volunteers through onboarding without staff intervention.
- Surface policies instantly, linking to exact clauses.
- Answer donor FAQs across chat, Microsoft Teams, or web.
- Detect confusion trends in repeated questions through real time user analytics.
- Feed clean insights into Power BI dashboards.
Not someday. Not “in theory.” Today.
Built for Purpose. Built to Scale. Just Like You.
The Australian Charities and Not-for-profits Commission (ACNC) outlines exactly what AI should be:
- Fit for purpose
- Safe, fair, timely, and trustworthy
- A supporter of your mission. Not a replacement for it
That’s exactly how I was built.
With Microsoft’s compliance backbone and Antares’ thoughtful design, I inherit secure access controls through Azure AD and Intune. I follow role-based permissions through my personas, ensuring your data remains private, protected, and aligned with your governance needs.
And I don’t just work for where you are today, I scale with you.
As your services grow, new teams join, or your data expands, I adapt without the need for a rebuild or retraining. Whether you’re supporting 10 staff or 10,000 donors, I stay reliable, secure, and simple to use.
You Don’t Need to Be ‘AI Ready.’ You Just Need to Start.
If your documents are scattered… your systems siloed… your processes still living in spreadsheets – I get it.
You don’t need to be perfect.
You just need a place to begin.
Pick one use case:
- Volunteer onboarding
- HR policy support
- Donor Q&A automation
We’ll build from there. Together.
You Bring the Purpose. I’ll Help Power It.
There’s a lot of noise around AI. But this isn’t about the hype.
It’s about freeing up your time, supporting your staff, and serving your community more smoothly.
When you’re ready, I’ll be here. Click here to learn more and book a demo with me.
To read how Peter Smith (CIO of Mission Australia) worked with Antares to transform their data, click here.
Let’s do ‘more good’ with better data, and even better teamwork.
