14th January 2021

New Feature – QBot support in private chat

Students can interact with QBot in a Teams Channel and now also through private chat!

Image: QBot in private chat in Teams

QBot in private chat in Teams

When a student asks a question from QBot in private chat, QBot responds to the question if it knows the answer. If QBot does not know the answer, it provides the student the option to easily post the question in a Teams channel selected by the student.

Post a question from private chat to a Teams channel

Post a question from private chat to a Teams channel

When to use private chat

Even though there is no restriction on the type of questions that can be asked in private chat, we recommend students use private chat only to ask questions related to course administration and questions that may not be of common interest. We encourage students to use the relevant Team channel to ask course content-related questions to maximize participation and knowledge sharing in the learning community.

How to use private chat

Follow the below steps to start a private chat with QBot.

  1. Click on the “Chat” icon on the left-hand side in Teams. This opens the chat panel next to the Teams left-hand side menu.
  2. In the Chat panel, click on the notepad icon to start a new chat. A new chat window opens in the main area of Teams.
  3. Start typing “QBot” in the “To” field of the new chat window.
  4. Select QBot from the suggestions that pop-up.

Image: Starting a private chat with QBot

Starting a private chat with QBot

You are all set to have a one-to-one chat with QBot!

Fixes

  • Disabled QBot in Teams that have not been provisioned