| Primary purpose |
Individual productivity within M365 apps |
Low-code agent building inside M365 ecosystem |
Enterprise-grade AI platform for complex, multi-persona deployments |
| Best suited for |
Helping individuals draft, summarise, and manage tasks in Teams, Word, Outlook |
Building simple internal chatbots and workflow agents without code |
Complex use cases, regulated environments, multi-audience deployments |
| Data sovereignty |
Microsoft cloud — within M365 tenancy |
Within M365 tenancy — limited control over data flows |
Fully inside your Azure tenancy — complete data sovereignty |
| Integrations |
Microsoft 365 apps only |
M365 and basic third-party connectors |
SharePoint, CRM, ERP, LMS, case management, custom systems, and more |
| Multiple AI personas |
Single assistant per user |
Limited to simple single-topic agents |
Multiple agents for staff, students, customers — each with own knowledge base |
| Audit and compliance |
Standard M365 audit logs |
Basic logging — limited compliance depth |
Full audit logging, content filtering, Entra ID RBAC, responsible AI controls |
| External system access |
Microsoft 365 only |
Limited — requires significant custom work for complex integrations |
Pre-built connectors for CRM, ERP, case management, and custom APIs |
| Model flexibility |
OpenAI’s latest models, including GPT-5 |
OpenAI and Anthropic’s latest models including GPT-5, Claude 4.0 Sonnet, and Claude 4.1 Opus. |
Any model in Azure AI Foundry — OpenAI, Anthropic Claude, Meta Llama, Mistral, DeepSeek, and more. Over 11,000 models in the catalogue. |
| When to use it |
Improving individual productivity across Teams, Word, Outlook, Excel |
Simple internal bots — FAQ agents, basic HR queries — where M365 data is sufficient |
Complex, multi-system, regulated, or customer-facing AI deployments |