Towards the end of 2016, Microsoft officially announced the launch of Microsoft Dynamics 365. Questions like what benefits does this product offer, closely followed the launch.
This is all you need to know:
What if there exists a customer relationship management (CRM) software that could efficiently handle much more than the bare customer relationship need – but can also toggle between data sets spanning every single business unit in your company, organization or firm? Imagine that your CRM system could be precisely customized to your business and at a price level that competes with existing packaged software. What would you do if your CRM system was so straightforward and easy to use- so easy that it allowed operators with little programming experience to customize applications like seasoned professionals? Is that your curiosity rising? Have you dreamt about this? Well, Microsoft Dynamics 365 breathes life to this dream. 365 is ushering in the next phase of smart business applications that will operate in the Cloud, bringing in a diverse set of solutions and capabilities to businesses.
Dynamics 365 comes packaged with a succinct merger of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) features. Some of the included apps are sales, customer service, operations, financials, field service, project service automation, and marketing.
Each application solves real problems and delivers real value. But combine them, and you get the power and possibilities to transform your business.
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